Japan's Software Factories

Introduction Part I: The Software Challenge 1. Product-Process Strategy and Japan's Software Industry 2. The Technology: Recurring Problems and Integrated Solutions Part II: The Factory Approach 3. System Development Corporation: A U.S. Factory Experiment 4. Hitachi: Organizing for Process and Quality Control 5. Toshiba: Linking Productivity and Reusability 6. NEC: A Multiproduct, Multiprocess Factory Network 7. Fujitsu: Process Control to Automated Customization 8. Standardization and Cooperative R&D Conclusion 9. Software Development: From Craft to Factory Practice Appendixes A. Survey of Manager Emphases: The Process Spectrum B. Japanese and U.S. Project Performance C. Market Shares and Customer Satisfaction in Japan Notes Index